Marianne,
I purchased Instant Text V Pro in August 2004. It is an excellent product, but I haven't used its text expansion features for quite a while. As I moved more to use of a tablet in 2006, I quit using it. Recently I have been using it to create glossaries; however, one problem with using a template system is that much of text generated is from template check boxes. This contaminates the glossaries generated. It is not like most users' documents where the user has typed all of the text.
ken